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The Most Frequently Asked Questions

FAQ

Is Fairspin a legal casino?

Fairspin casino was founded in 2018 and works under the Curaçao eGaming license number B2C-XKZDE8FR-1668JAZ.

Fairspin is a blockchain casino. What does it mean?

Fairspin is a transparent platform where every user can check their bets and other gaming actions through the blockchain. It became possible because of the Trueplay Explorer, which records all that happened at Fairspin and publishes it in Explorer. Also, Trueplay Explorer displays information about TFS token and Fairspin income per day. In addition, we have an article, ‘How the blockchain works on Fairspin,’ in our blog.

Does Fairspin have a mobile app?

We are working on the mobile app, and till we have not finished, you can use our convenient mobile version of the website. It opens on all devices and provides all casino features.

In which countries can/cannot I open the Fairspin website and play games?

Some countries block any gambling products, although we work under the license. If you use a mirror and play at a casino in a country that restricts gambling, you should consider that it is your responsibility. So you can see a list of such countries here.

How to choose a website language, and which variants do I have?

The website interface is translated into 10 languages, including English, Polish, German, French, Spanish, Portuguese, Turkish, Indonesian, Japan, and Russian. Scroll the main page and select an appropriate variant to change the language.

Which games does the Fairspin blockchain casino offer?

More than 5000 games by 70+ providers were downloaded at Fairspin. And this number continues to increase. That is how you can entertain at our casino:

  • slots;
  • roulette;
  • card games;
  • jackpot games;
  • tournament games;
  • live games.

We also offer the sports betting section.

Which currencies can I use to place bets at Fairspin?

Players' accounts became multi-currencies on Fairspin in Spring 2022. Thus, users can choose which currency they will play and which gaming account they want to top up (USD, EUR, mBTC, mETH).

Which options do I have to make a deposit/withdraw winning?

There are nearly 200 payment methods, including cryptocurrencies, to make a deposit or withdraw funds on Fairspin. The accurate list of payment options depends on the player’s country.

Popular payment methods on Fairspin are:

  • Visa,
  • MasterCard,
  • SmartCashew,
  • Neteller,
  • Muchbetter,
  • Bitcoin,
  • Ethereum,
  • Ripple, and others.

Please note that withdrawals are available only in the same way you deposited before.

Which limits are for deposits and withdrawals?

The minimum deposit amount depends on the selected payment provider. Somewhere it is $5, otherwhere $50. On the average, a minimum deposit for cards and e-wallets consists of $15. As for cryptos, a minimum deposit is flexible and may be even $1. All the values you can see when you are depositing by the selected payment method.

And the minimum withdrawal amount depends on the account currency. Average values are:

  • 20 USD;
  • 20 EUR;
  • 0,5 mBTC;
  • 15 mETH.

As such, there are no maximum limits.

TFS token. What is it?

TFS token is the Fairspin digital asset. It may be converted from the gaming account, bought, sold on the exchange market, and received thanks to the Play To Earn (rakeback) and Hold To Earn(like staking on crypto exchanges) programs. We released a limited number of TFS tokens, and we are watching to keep the stable course between TFS and USD.

What are the Play To Earn and Hold To Earn programs?

We have two loyalty programs based on TFS token, P2E and H2E:

Play To Earn. Fairspin users receive rakeback (refund from a bet) for bets in each game in tokens. They can send received tokens to the most profitable holding programs, sell them, or convert them to a currency account and continue to play.

Hold To Earn. It is an option to put TFS on the holding and then receive a percentage of the casino income in tokens as a reward. There are three holding programs: 4 hours, 1 day, 3 days. The first two options are available for users who received tokens in P2E, and they are the most profitable. The third option is open to everyone who earned, bought, or converted TFS.

The loyalty programs are available for registered Fairspin users only. And all the necessary information about the P2E and H2E programs is here.

What bonuses does Fairspin casino offer?

Each Fairspin user can receive first deposits bonuses after finishing registration:

  • 1st deposit: up to 100% + 30 free spins.
  • 2nd and 3rd deposits: up to 75% + 30 free spins.
  • 4th deposit: up to 200% + 50 free spins

Fairspin active players may reach the VIP bonuses, including bonuses for each deposit, up to 100 weekly free spins, tournament multipliers, and an option to place big bets up (the standard maximum is $100).

How can I join a tournament?

Fairspin offers two types of tournaments, including the ones we launch with providers and the second we undertake for Fairspin players only. The latter ones we may create with our providers or on our own. Fairspin tournaments usually have a smaller prize fund (for instance, $20 000), but only our players can play and win, so chances are higher than in the case of providers’ general events. Also, we provide a unique tournament format, the Fairspin blockchain tournament based on TFS token and the Play To Earn program.

You do not need an additional registration or make a cash contribution to join any tournament. Thus, you just play games attached to a contest (any games, in the case of P2E events). The list of active tournaments is here.

How to reach customer support?

Fairspin customer support is working 24/7 without breaks and holidays. The simplest way to reach support is by opening a live chat. You just need to press the messages icon in the lower right corner of the main page (then press the ‘cloud’ icon). Also, you have other options to contact support, namely Telegram, Messenger, Viber, email, and by phone number.

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