Casino FAQs
Fairspin Technical Support has collected all of the most commonly asked questions from new and experienced gamers. Before you ask a question via chat or email, please use this guide to obtain useful information about our casino. You could perhaps get a quick answer to your question and learn more about the methodology for solving your particular problem!
The gambling establishment is ideal for gambling enthusiasts and ensures the security of every game, user, and monetary transaction. Especially for this, 128-bit encryption technology is used as well as other additional security certificates. If suspicious activity, including transactions, is detected, user accounts can be restricted until confirmation is received from the account owner.
Yes, the official Fairspin Casino pays its users real money if players win in the games presented. We commit to payouts and conduct transactions after confirming your gaming profile. You will also be able to choose a suitable payment system or bank account/card to get your money.
After winning, the player has the right to go to the cashier section and choose the appropriate payment method to receive money. It is necessary to enter their details and get acquainted with the standard terms of receiving money. Time limits or delays may be associated with the processing of transactions by the bank or payment system. Fairspin Casino also has the right to conduct a verification procedure for any account that attempts to withdraw more than USDT 1,000.
Fairspin Casino is licensed by Cyprus in the Curacao eGaming format. Thanks to this, you can safely transfer information to the staff of the gambling company to pass the verification procedure. All transferred data will be encrypted and will not be shared with third parties, nor will it be used in any way outside of the identity verification procedure. The company is subject to the laws of Curacao.
To do this, you need to follow simple instructions: • Go to the official website of the online casino. • Fill out the registration form on the main page by entering your email and password, or by using a quick account creation through social networks. • Specify the mobile phone number and date of birth to complete the registration. Remember that only adult users are allowed to gamble. Keep in mind that you have to fill out all the information about yourself in your cabinet. In the future, it will help you pass the verification procedure.
You can start the game by logging into your account, after which you will need to make a deposit and choose a slot machine from a large assortment. Any presented slot will be available to the user with an active account. Entering the slot machine, you need to read the rules, select the value of the bet and start spinning the reels on a special button, which is often located in the middle of the slot. More information about a particular slot machine can be found directly on her page.
To log into your account, you need to press the "Login" button in the main menu. After that, you should enter the login, which can be a phone number or email, and the previously invented password. If necessary, you can restore access through e-mail by pressing the button "Forgot your data".
In the settings of the game account or personal cabinet, you cannot change your password. However, you can use the special function "Forgot your password", which is activated during an attempt to log in to your account. Just click this button and, after confirmation in an email, enter the new data. Be sure to write down your new password so you don't forget it in the future.
To do this, you will need to: • Log in to your account and click the "Deposit" button in the upper right corner of the screen. • After that, you should choose one of the payment systems, bank cards, or cryptocurrencies for deposit in the "Deposit" section. • The final stage is entering the details and confirmation of the transaction, after which the funds will be instantly credited to your account. If the money does not come within an hour, you can contact technical support. Specialists will help solve the problem in a short time.
Yes, Fairspin Casino fully supports and regulates the principles of responsible gambling. Participation in gambling on the official site is strictly prohibited to users who have not yet reached the age of majority according to the laws of their region. In addition, the administration spreads the culture of positive gaming, which implies that slots gambling is entertainment. The Fairspin team fights addiction in every possible way and provides resources that can help gamers who are unable to stop.
All users of the casino Fairspin have the right to get some nice bonuses from the administration of the gaming establishment, all of them are presented on the table.
Bonus name | What you get | Wagering conditions |
Welcome bonus on deposit. | You can get up to 100%, 75%, 75%, and 200% on the amount of the deposit. As well as 30, 30, 30, and 50 FS to deposit. Each replenishment will be profitable. | The wagering bonus is given 3 days, you need to spin the entire amount received at least x25 times. |
Weekly cashback. | You can get 5% cashback for your lost bets. | 5% cashback does not need to be wagered. An additional 5% must be wagered x20 times. |
Tokenized Rakeback. | You can get a certain amount of TFS tokens for your bets. | After reaching a certain amount of tokens, you will be able to multiply them by betting on the holding in a special program Hold to Earn. The program is valid for all users of Fairspin Casino. |
Even beginners should first study the casino's policy on promotions. The user only has the right to receive all the above bonuses, which must be wagered according to the terms of use, for one account. It should be taken into account that the bonus withdrawal amount cannot exceed the amount of the used bonus. If you fail to comply by the specified deadline, all rewards will be forfeited. You can see all the promotions available to you in your cabinet in the bonuses section.
Popular gambling establishment Fairspin accepts fiat currencies, USD or EUR. You can also play on mETH or mBTC. The default currency is always USD because it is accepted by all providers on the site. All deposits in a currency that differs from the selected as the main on the account will be held given the conversion at the current exchange rate of the casino.
It is only after the KYC verification procedure that you will be able to deposit money into your account, play for free in demo mode, and get more bonuses and wagering. It is the verification procedure that helps to determine the real age of the player. To have fun at Fairspin Casino, you must be an adult person of 18 years of age or older. In regions with a different age of majority and voluntary consent to participate in gambling, the age will correspond to the one specified in the law.
Bitcoin | BNB BEP2 | BNB BSC | Binance UDS BSC | Ethereum | XRP |
Tether OMNI | Tether TRC-20 | Tether ERC-20 | Tether BSC | USD Coin ERC-20 | UDS Coin BSC |
USD Coin TRC 20 | Litecoin | Stellar | Ethereum Classic | Bitcoin Cash | Dogecoin |
Dash | Zcash | TRON | Dai ERC-20 | Pax Dollar BSC | Pax Dollar ERC-20 |
Montero | Aave ERC-20 | Neo | Uniswap ERC-20 | Waves | Uniswap BSC |
The Graph ERC-20 | SushiSwap ERC-20 | SushiSwap BSC | Basic Attention Token ERC-20 | Basic Attention Token BSC | Polygon ERC-20 |
Ren ERC-20 | Maker ERC-20 | Maker BSC | Looprion ERC-20 | Yearn.finance ERC-20 | Yearn.finance BSC |
Gemini Dollar | Compound ERC-20 | Decentralaand ERC-20 | Synthetix ERX-20 and BSC | Chainlink ERC-20 and BSC | Band Protocol ERC-20 and BSC |
All registered users at Fairspin Casino have the right to choose their payment methods to deposit or withdraw money from their accounts. You should also be aware that statements or other registers will not show such transactions as casino games or something similar.
To do this, you need to follow a simple instruction: • You need to log in to your account and click the "Deposit" button. • After that, choose one of the many cryptocurrencies presented. • Then, specify the amount in US dollars or euros and see the equivalent in the selected cryptocurrency. • After that, you receive a special QR code or address of the wallet to transfer the exact amount, which was indicated by Fairspin Casino. • Your account will be credited within 5-10 minutes after the first confirmation from the network. Don't forget to consider the possible commission from the blockchain.
You can use the instructions above, but choose Bitcoin as the payment method. Pay attention to the amount of commission to transfer the desired currency equivalent.
You can withdraw your money through a large number of payment methods: • bank cards of popular Visa and MasterCard operators; • cryptocurrencies; • e-wallets Piastrix, MuchBetter; We recommend that you look at the available methods of withdrawal, which are displayed in the "Withdrawal" section. To do this, click "Deposit" and select the desired section.
You should carefully read the notifications that appear when you try to make a deposit. Most often, it is in them that you can find a solution to your problem. Alternatively, you can contact technical support via e-mail or online chat. You will help, but try to describe the problem in detail. Also, most likely, you need to go through the verification procedure to confirm the identity of the account owner. You can do this in your cabinet by clicking the "Account" button in the "Identity verification" section. Carefully read all the rules and ways of submitting documents.
The administration of the online casino offers to deposit and withdraw money from the account without any fees, but take into account the commission of your bank. It is also recommended to read the rules of the selected payment systems or cryptocurrency wallets, as third-party services may charge additional fees from users.
The full list of documents for KYC verification can be found in your cabinet. To do this, go to the "Account" section and click "Identity verification". After that, you will receive a notification about the status of your verification. If you see "NOT STARTED", you should open the verification form and provide the required documents. Most often, you will first need to: • Select the country that issued the documents. • Select the type of document, which can be a passport, driver's license, residence permit, or ID card. • After that, carefully read the photo rules and submit the photo to the administration. You can also continue the procedure from your mobile phone to upload photos more conveniently. After the documents are received and checked, you will receive a notification in your account and email, where you will be told about the further algorithm of actions. The verification operation may take up to 15-30 days, but most often the procedure takes no more than 3 hours on workdays. You will receive a bonus of 50 TFS tokens for checking KYC.
Yes, Fairspin Casino has more than 5,300 different online slots and games in its assortment. You can win real money on slots, roulette, card games, and special jackpot games. You can also take part in a large number of tournaments or try out special instant games. Separately, you can buy a bonus to start your game with guaranteed success.
The administration and partners of Fairspin Casino notify users that when you visit the official site you may be sent special cookies. This is a special type of file that allows us to get statistical data about your visits to our website. If you need to use the information that we may collect, you can contact our technical support at [email protected]
Yes, all supplied gambling software is not only absolutely honest but also licensed. The administration of the casino enters into official contracts with all the providers, thanks to which each slot machine has a certificate of authenticity and quality. Individual slots can be additionally checked with the hash amount, which can be shown in the settings. To check the fairness, you can start your game.
It is best to start your way in the casino game with • Cyber Wolf from Endpoint. A cool slot game with great new generation graphics and an excellent storyline. The developers have tried to create an atmosphere of excitement and fun; • Book of Doom. Egyptian gambling slot with a large set of characters and a cool bonus game. Try your hand at a place where civilizations of the past have left their secrets. • Burning Wins x2. A classic slot machine with simple controls, bright graphics, and dynamic music. It is an excellent choice for users who want to relax. But there are many great games besides the above. Register a personal account or just go to the official site to try out different gambling entertainment for free in demo mode.
All game slots have a fairly high level of RTP due to the cool balance and good basic settings from the administration. You can go to the slot page to find out the exact payout level and be ready for big wins. Some of the popular ones include • Wild Cash; • Zombie Town; • Lucky Lady Moon. And many others.
Yes, every player, even without a registered account, has the right to take advantage of the special demo mode. To do this, go to the section of the range of gambling games and hover your cursor over the icon of the online machine. Then, click "Play free" and the demo mode is activated. In it, your balance will be constantly updated after reloading the page, so you can comfortably try out different strategies and tactics without losing your budget.
Most slot games are impossible to complete, but gambling experts say that it is getting the jackpot that is a win. You can also consider wagering a bonus, winning a tournament, or ordering a big payout from a gaming account as a win. Try a large number of slots and choose the one you like best.
Yes, you will be able to participate in the VIP club, which is an opportunity to get new gifts and improved terms of cooperation. In total, there are several levels of your VIP status.
Level | Steel | Bronze | Silver | Golden | Platinum |
Increase the award in the tournament | x1.25 | x1.5 | x1.75 | x2.5 | x3 |
Weekly free spins | 20 | 40 | 60 | 80 | 100 |
Increase in the deposit amount | 10% | 25% | 50% | 75% | 100% |
The maximum bet in the casino is the equivalent of $100, and for users with VIP privileges can reach $5,000
Yes, Fairspin Casino opens from mobile devices in the browser. There is no need to download anything else. Graphics, animations, and interfaces are well adapted for small smartphone screens.
No, you must use only one account to play from all devices. We also remind you that registering multiple accounts, making deposits on them, or participating in different promotions can lead to the blocking of all accounts with the cancellation of winnings and deposit payments.