Self-Exclusion

Keeping track of how much time and money You spend playing is something We recommend all Our players, and You can easily do so by following Your transaction history.

Cooling Off

If You want to take a break from gambling, We offer the option of suspending Your Member Account for the period You need, giving You some time to cool off and reflect on gambling situation. You can easily self-exclude for 1 day, 7 days, or permanently by filling out the designated form. Please note that if You wish to self-exclude permanently, You will need to complete the KYC process to prevent any future account re-creation. However, if You want your Account suspended for a different period, please contact Our customer support via email at [email protected]. In such a case, confirm Your decision to proceed with self-exclusion, name the reason, and specify the blocking period. Please note that You can still contact Our customer support if you have any questions after blocking.

Do You Have a Gambling Problem?

Determining whether Your gambling is in the safe zone may not always be easy. However, there are a few common warning signs that You should be aware of:

• Do you ever play for larger sums than You intend to?
• Does Your gambling impact Your work or social life?
• Have You tried to reduce the time spent gambling and failed?
• Have You ever lied to or hidden gambling activity from Your family or friends?
• Do You think a big win is the answer to Your problems?

If You feel like Your gambling activity has become a problem, the first thing You should do is limit Yourself from gambling. You can easily self-exclude by following the steps mentioned above. This way, You will feel safer knowing You cannot log in and play again in a moment of weakness. You can leverage software products such as Betfilter and Gamban that block access to gambling sites from Your computer or any other device You might have. Moreover, You are always welcome to contact Us at [email protected] if You need additional assistance.